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Corporate Digital Learning

Chapters 3 › Unit 3: Help out Martina! View instructions Hide instructions

Help out Martina!

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Imagine Martina, a junior but enthusiastic project manager in her company’s marketing department. She was recently promoted to Senior Marketing Manager and Team Lead, supervising 3 other staff members she was previously colleagues with. Even though Martina is quite enthusiastic about her new position, she is also anxious about all the paperwork and new responsibilities. After the first few months, she is swamped with work, feeling shy to delegate and struggling to juggle her old tasks as a project manager on top of now reporting to management.

Martina’s boss feels she now needs to learn management and team leading skills, so she approaches her about getting trained. In order for the training to be effective, we need to identify her possible knowledge gaps and desired skills.

So think about what you want Martina to learn. How can you assess this and how do you want her to learn?

Start with the learning objective and design her training backwards. If you prefer to do this by hand, download the worksheet below.

1) What do you want/expect Martina to learn?
Formulate learning objectives and standards: What should Martina know, understand and be able to do by the end?

2) How will you know and make sure that Martina has learned it?
Determine assessment and impact measurement: How can Martina show what she has learned? What should she be able to demonstrate?

3) What learning experience do you want Martina to have?
Design instructions and decide on learning activities and content forms:
How do you want Martina to learn?

Help out Martina!

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1) What do you want/expect Martina to learn?

  • She should learn management and team leading skills.
  • She should be able to delegate work and consider the qualifications and strengths of each of her subordinates.
  • She should be able to manage her own time, to see what she can do and where she needs to delegate.
  • She should be able to lead a team.

2) How will you know and make sure that Martina has learned it?
- She should be tested on the trainings she does.
- Regular talks with her superior or a mentor should clarify whether she needs further training and whether she manages the new situation.

- Her superior could ask her subordinates how she manages situations.

3) What learning experience do you want Martina to have?
- Martina should attend a digital learning course which is very practical oriented, so that the 70:20:10 model can be applied. This is she will use 10% of her learning time to do formal learning, 20% for informal learning though talking with colleagues about the subject matter or management issues and 70% by applying what she learned so far to strengthen her knowledge.
- I also want her to be coached by a mentor to give her the opportunity to get personal support.

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