You are in charge of acquisitions for an IT company. Your specialty is dealing with software licenses and computer components, but your CEO decided to add a healthcare subscription to the employee benefits. There are several clinic chains offering this service in your region, so today you assess them. On the website of one of them, XYZ Medical, you read:
“XYZ Medical is the perfect healthcare solution for companies. First, and most important, our clients are happy with our services. More than 90% of the CEOs we have interviewed are satisfied with the quality of our medical services performed for their employees. Also, in choosing us, you are sure to partner with the biggest healthcare provider in the region.”
Please analyze this complex argument following the steps that we have discussed:
Steps of argument analysis:
1. Put the argument in standard form.
a. Identify the main conclusion.
b. Identify all other relevant statements.
c. Identify and write hidden premises.
d. Simplify wording.
e. Draw the graph.
2. Check if the conclusion follows logically from the premises.
3. Check if the premises are true.
You can call or email XYZ Medical. What questions would you ask them in order to assess the truth of the premises? Also, what question would you ask them in order to address other aspects of your decision which are not touched in the text above? Overall, how do you rate this complex argument?