Corporate Digital Learning

Chapters 3 › Unit 3: Help out Martina! View instructions Hide instructions

Help out Martina!

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Imagine Martina, a junior but enthusiastic project manager in her company’s marketing department. She was recently promoted to Senior Marketing Manager and Team Lead, supervising 3 other staff members she was previously colleagues with. Even though Martina is quite enthusiastic about her new position, she is also anxious about all the paperwork and new responsibilities. After the first few months, she is swamped with work, feeling shy to delegate and struggling to juggle her old tasks as a project manager on top of now reporting to management.

Martina’s boss feels she now needs to learn management and team leading skills, so she approaches her about getting trained. In order for the training to be effective, we need to identify her possible knowledge gaps and desired skills.

So think about what you want Martina to learn. How can you assess this and how do you want her to learn?

Start with the learning objective and design her training backwards. If you prefer to do this by hand, download the worksheet below.

1) What do you want/expect Martina to learn?
Formulate learning objectives and standards: What should Martina know, understand and be able to do by the end?

2) How will you know and make sure that Martina has learned it?
Determine assessment and impact measurement: How can Martina show what she has learned? What should she be able to demonstrate?

3) What learning experience do you want Martina to have?
Design instructions and decide on learning activities and content forms:
How do you want Martina to learn?


1. What do you want/ expect Martina to learn?

I want Martina to learn and implement management and supervision duties such as to delegate, lead and monitor the staff’s performance.

Objective is to manager effectively

Standards – She must be able to update current policies and procedures and implement new ones as a formulation of ensuring that the organisation is compliant and matches the organisation long, medium and short term and to collaborate with both internal and external associates.

2. How will you know and make sure that Martina has learned it?

She must be able to sustain and the office operations and implement performance measures that will be track recording staff performance and report.

3.  What learning experience do you want Martina to have?

Policy formation, integrate her department with others in the organisation, be able to report effectively and efficiently, learn her duties from her contract and management duties, design reporting templates or actionable measurement

Learning Content

She should learn in her own space/time during or after work as she still required to fulfil her daily duties without falling behind.

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