Corporate Digital Learning

Chapters 3 › Unit 3: Help out Martina! View instructions Hide instructions

Help out Martina!

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Imagine Martina, a junior but enthusiastic project manager in her company’s marketing department. She was recently promoted to Senior Marketing Manager and Team Lead, supervising 3 other staff members she was previously colleagues with. Even though Martina is quite enthusiastic about her new position, she is also anxious about all the paperwork and new responsibilities. After the first few months, she is swamped with work, feeling shy to delegate and struggling to juggle her old tasks as a project manager on top of now reporting to management.

Martina’s boss feels she now needs to learn management and team leading skills, so she approaches her about getting trained. In order for the training to be effective, we need to identify her possible knowledge gaps and desired skills.

So think about what you want Martina to learn. How can you assess this and how do you want her to learn?

Start with the learning objective and design her training backwards. If you prefer to do this by hand, download the worksheet below.

1) What do you want/expect Martina to learn?
Formulate learning objectives and standards: What should Martina know, understand and be able to do by the end?

2) How will you know and make sure that Martina has learned it?
Determine assessment and impact measurement: How can Martina show what she has learned? What should she be able to demonstrate?

3) What learning experience do you want Martina to have?
Design instructions and decide on learning activities and content forms:
How do you want Martina to learn?

Help out Martina!


1) What do you want/expect Martina to learn?
Martina needs to learn how to manage a team, how to delegate tasks and manage her time effectively. So focus should be on management skills and related communication skills.

And then the question is also to Martina: where does she see knowledge gap, which support is she looking for, where does she feel insecure and which skills she wants to develop.

2) How will you know and make sure that Martina has learned it?
Getting feedback by her 3 staff members on her leadership skills, aksing her boss about her observations. Having regularly feedback sessions with her in case to assess whether the training was successfull and has impact on her everyday job. This can be also achieved via a questionnaire.

3) What learning experience do you want Martina to have?
She should perceive her learning experience as part of personal development and being able to achieve her goals. It would be great if her team members perceive a change in her management style and give constructive feedback on it.

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