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Corporate Digital Learning

Chapters 3 › Unit 3: Help out Martina! View instructions Hide instructions

Help out Martina!

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Imagine Martina, a junior but enthusiastic project manager in her company’s marketing department. She was recently promoted to Senior Marketing Manager and Team Lead, supervising 3 other staff members she was previously colleagues with. Even though Martina is quite enthusiastic about her new position, she is also anxious about all the paperwork and new responsibilities. After the first few months, she is swamped with work, feeling shy to delegate and struggling to juggle her old tasks as a project manager on top of now reporting to management.

Martina’s boss feels she now needs to learn management and team leading skills, so she approaches her about getting trained. In order for the training to be effective, we need to identify her possible knowledge gaps and desired skills.

So think about what you want Martina to learn. How can you assess this and how do you want her to learn?

Start with the learning objective and design her training backwards. If you prefer to do this by hand, download the worksheet below.

1) What do you want/expect Martina to learn?
Formulate learning objectives and standards: What should Martina know, understand and be able to do by the end?

2) How will you know and make sure that Martina has learned it?
Determine assessment and impact measurement: How can Martina show what she has learned? What should she be able to demonstrate?

3) What learning experience do you want Martina to have?
Design instructions and decide on learning activities and content forms:
How do you want Martina to learn?

Technical Supervisory skills Course

2 comments

The above course will contain the following programs . The content of each is listed below. The course will be 24 hours program can be divided in 3 to 6 days .
Effective communication program contents:
• Communication Goal
• Elements of Effective Communications
• Communications in the Workplace
• Types Communications
• Verbal Communications
o Written Communications
o Non-Verbal Communications

Managing Meetings program contents:
• Purpose of Meetings
• Advantages or meeting
• The Critical Path of a Meeting
• To hold or not to hold meeting
• To Ensure a Successful Meeting Purpose of Meetings
• Advantages or meeting
• The Critical Path of a Meeting
• To hold or not to hold meeting
• To Ensure a Successful Meeting

Problem solving program contents
• Defining Work Problems
• Causes of Work Problems (4M’s)
• Principles Of Problem Solving
• Steps to Problem-solving
o Fishbone Method
o Force-field Analysis
• SWOT Analysis

Decision making program contents
• Types of Supervisorial Decisions
• Types of Problems/Decisions and Management Level
• Decision Making
o Consensus
o Individual
• Participation Involvement Scale
• Elements That Affect The Decision-making Process
• Analyzing the Decision Process
• Assessing the Validity of Ideas

Delegation skills program contents:
• Objective of Delegation
• Centralization Vs Delegation
• The Act of Delegation
• The Effective Delegator
• To Determine Level of Maturity
• Evaluating Your Activities
• Steps to Delegate
• Gaining Agreement
• Dos & Don’ts

Time Management Skills program contents:
• Understanding Time
• Time Waste Disposal
• Time Waste, Why?
• Changing Attitudes
• Estimating Value Of Time
• Daily Routine Work
• Breaking Down Tasks
• Ideal Time Allocation
• Actual Time Allocation
• Looking For Patterns
• Estimating Efficiency
• Setting Priorities
• Prioritizing a Task
• Analyzing Task

Stress Management program contents:

• Defining Stress
• Analyzing The Effect Of Stress
• Stress In Management
• Stress In Others
• Looking for Signs of Stress
• Work Performance Defining Stress
• Analyzing The Effect Of Stress
• Stress In Management
• Stress In Others
• Looking for Signs of Stress
• Work Performance

Comments

over 1 year ago

Wow - this is an extensive and inspiring course! Maybe dividing it by one topic per day / week would be another possibility?

over 1 year ago

Yes very practical course . I have delivered this program successfully for almost 10 companies.

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