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Corporate Digital Learning

Chapters 3 › Unit 3: Help out Martina! View instructions Hide instructions

Help out Martina!

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Imagine Martina, a junior but enthusiastic project manager in her company’s marketing department. She was recently promoted to Senior Marketing Manager and Team Lead, supervising 3 other staff members she was previously colleagues with. Even though Martina is quite enthusiastic about her new position, she is also anxious about all the paperwork and new responsibilities. After the first few months, she is swamped with work, feeling shy to delegate and struggling to juggle her old tasks as a project manager on top of now reporting to management.

Martina’s boss feels she now needs to learn management and team leading skills, so she approaches her about getting trained. In order for the training to be effective, we need to identify her possible knowledge gaps and desired skills.

So think about what you want Martina to learn. How can you assess this and how do you want her to learn?

Start with the learning objective and design her training backwards. If you prefer to do this by hand, download the worksheet below.

1) What do you want/expect Martina to learn?
Formulate learning objectives and standards: What should Martina know, understand and be able to do by the end?

2) How will you know and make sure that Martina has learned it?
Determine assessment and impact measurement: How can Martina show what she has learned? What should she be able to demonstrate?

3) What learning experience do you want Martina to have?
Design instructions and decide on learning activities and content forms:
How do you want Martina to learn?

Helping Martina !! by Chandan

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  1. What do you want/expect Martina to learn?
    Ans. Martina should know how to manage and organise her jobs and how to be a leader. She should develop inter-personal skills and emotional intelligence. She should understand the nuances of effective communication and time management. By the end she should be able to motivate her team members to do their defined tasks by themselves. She should be able to delegate things to other and effectively utilize her own time.

  2. How will you know and make sure that Martina has learned it?
    Ans. As the learning need is more of behavioral in nature, any theoretical assessment is not effective. However a case-study or decision making written exam can be conducted post-training to determine whether she has understood the basics or not. She should also be involved in some small project as leader to see whether she is able to apply her learnings. Her way of working post-training should also be analysed by her boss.

  3. What learning experience do you want Martina to have?
    Ans. Martina should have mainly practical component where she is a leader of a group trying to achieve an aim. An example would be business simulation game or some adventurous task like treasure hunt. Of-course some basics about leadership, emotional intelligence, communication skills etc. should be shared at the beginning. Focus should be on role-playing models keeping her busy in handling her human resources.

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